Refund policy

 

Thank you for shopping with us.

At AHI jewels we take pride in offering high-quality jewellery. Due to the nature of our products, we do not accept returns or offer refunds under normal circumstances.

❌ No Returns / No Refunds

All sales are final. Once an order is placed and delivered, it cannot be returned or refunded for reasons such as:

• Change of mind
• Personal preference
• Incorrect size selection
• Minor color/appearance differences

⚠️ Damaged or Wrong Item

We only accept claims if:

• You receive a damaged product, OR
• You receive the wrong item

In such cases:

• You must contact us within 24–48 hours of delivery
• Provide clear photos or videos as proof
• Email us at: [Your Email Address]

If your claim is approved, we will:

• Offer a replacement, OR
• Provide store credit (if replacement is not available)

🚚 Shipping Costs

We do not cover shipping costs for any claims unless the mistake is from our side.

📦 Order Cancellation

Orders cannot be canceled once they are processed or shipped.